Frequently Asked Questions
-
Easy!! You have three easy solutions:
Order online - throw your faves into your cart, and hit checkout. Remember, you have to be 18+ to order on our website and by placing an order you confirm you’re over 18 and abiding by our terms and conditions.
Click & Collect - same as above, but come and collect your beers Monday-Friday 1200-1800.
Purchase in-store - yes, that’s right, you can swing by our store inside our Banbury HQ, Monday-Friday, 1200-1800
-
We like to keep things simple! If you order your beer before 1300 Monday-Friday then your beer will be with you the next day (as long as our courier doesn’t have any issues). If you order on a Saturday or Sunday, your order will be shipped on Monday for Tuesday delivery.
We charge a flat rate of £5 for all orders under £75 and any orders over that receive free delivery. However, if you're local or fancy a road trip, our Click & Collect service is here for you!
-
Grab your order confirmation email and some solid ID. We're talking photo ID: driving licence, passport, a proof of age scheme card with the PASS hologram, or military ID. We just need to make sure you're you before we hand over your beer!
-
If you've got a change of heart or need to tweak your order, hit us up pronto at info@thebeersofamerica.com.
We'll do our best, but once that order is rolling, no promises!
-
Our beers have trekked over 4,000 miles to get to you, so a little battle scar might happen. Don't worry though, it won't affect with the beer inside!
We use a special courier service in the UK for liquids, so they take great care in getting your package to you. However, if your beer is more than a bit dented, like punctured or severely damaged, shoot us an email at info@thebeersofamerica.com, and we'll sort it out.
-
Not just yet! However, we are currently working on having them available to customers in a handful of EU countries by summer 2024.
-
Absolutely! Gift cards are up for grabs on our web store, so feel free to spread the beer joy to your mates and family!
-
Our beers embark on a cool, sea-faring adventure in refrigerated containers, ensuring they maintain their peak freshness and flavour. As soon as they hit the UK shores and roll into our warehouse, we transfer them straight to our cold storage, fondly known as 'the beer cave.' From the tank at the brewery to purchase, we keep our beers at the optimal temperature, so they're always in tip-top shape!
-
We're all about making choices that are better for the planet and your wallet. Shipping by sea is way kinder to the environment than air freight, reducing our carbon footprint and keeping Mother Earth a little happier. Plus, it also helps us avoid sky-high costs associated with air freight, which means we can pass those savings on to you. It is also not possible to regulate the temperature or environment that the beer is shipped in when using air freight.
-
Absolutely! We're all about keeping it eco-friendly from start to finish. Every single thing you get from us - from the cans to the box and even the packing tape - is recyclable. We're on a mission to minimise waste and make sure Mother Nature stays as pristine as the day we met her. So go ahead, enjoy your beer and recycle the rest!
-
Oh no! Please shoot us an email at info@thebeersofamerica.com with your order number, and we'll dive into the mystery for you. Just a heads-up: once our beloved beers are in the hands of the courier, they're out of our control and on rare occasions, it can get a little unpredictable, especially around Christmas and New Year. But fear not! We'll pull out all the stops and do everything in our power to get your beer to you pronto!
-
Absolutely! We love hearing about your favourite US breweries. Feel free to drop us a message on our contact page and spill the beans. We're all ears and always on the lookout for new, exciting beers to add to our collection. Who knows, your suggestion might just become the next big hit on our shelves!
-
The only gluten-free option we currently have is Southern Apple by AMB! However, we want everyone to enjoy the party, so we're currently working with our breweries to create some gluten-free and alcohol-free options that are just as great as the rest of our lineup.
-
We love visitors and would love to have you come by and chat about our beers. You can even grab some beers on site to take home and enjoy too! We are open Monday-Friday, 1200-1800. Come on down, ring the bell (like the civilised people we are), and let's talk beer!
-
You bet! We've got a jam-packed calendar of events planned for 2024 that'll knock your socks off. From tasting shindigs to virtual meet-the-brewer sessions, we've got you covered. Get ready to chat with your fave breweries, learn the brewing ins-and-outs, and sip on their crafty creations—all from our awesome tasting room! Follow us on socials or sign up to our newsletter to keep up-to-date.
-
Our beer gurus are here to help! Drop us an email at info@thebeersofamerica.com or give us a ring at 01295 957 367. We're around Monday-Friday 0900-1700.