FAQs

Easy!! Just take a stroll through our selection, throw your faves into your cart, and hit checkout. You'll need to do the age-verify dance via VerifyMyAge, pop in your deets, and then bam! Your beer journey begins.

If you're a click & collect champ, our fortress of beers awaits you Monday-Friday 1200-1800. If you're itching for a Saturday pickup, hit us up at [email protected], and we'll do our best to help you!

We're all about keeping things legal and above board, so VerifyMyAge is our trusty sidekick. It's a wizard at checking ages to make sure you're old enough to enjoy our beery goodness. There are all sorts of fancy ways it verifies ages, like ID checks, credit checks, and even age estimating AI. We want you to have an awesome experience and, of course, stay on the right side of the law.

We get it, shipping can sting, especially right now. With courier costs rising and those pesky fuel surcharges, it's a tough world out there. But here's the deal: we don't profit off shipping. Nope, we charge you exactly what it costs us to ship your beers to you. We're always hustling to make it better, so hang tight. And remember, if you're local or fancy a road trip, our Click & Collect service is here for you!

Grab your order confirmation email and some solid ID. We're talking photo ID: driving licence, passport, a proof of age scheme card with the PASS hologram, or military ID. We just need to make sure you're you before we hand over your beer treasure.

If you've got a change of heart or need to tweak your order, hit us up pronto at [email protected]. We'll do our best, but once that order is rolling, no promises!

Bummer! We can't take back beers that didn't hit the spot. Beer is like art, not everyone's cup of tea. We do our best to give you all the deets before you buy, but if you're unsure, drop us a line at [email protected], and we'll be your beer guides.

Our beers have trekked over 4,000 miles to get to you, so a little battle scar might happen. Don't worry, it won't mess with the awesomeness inside. But hey, if your beer is more than a bit dented, like punctured or severely damaged, shoot us an email at [email protected], and we'll sort it out.

Not just yet! Right now, we're only rocking these in the UK.

Our beer gurus are here to help! Drop us an email at [email protected] or give us a ring at 01295 957 367. We're around Monday-Friday 0900-1700.

Absolutely! Gift cards are up for grabs on our website. Spread the beer joy to your mates and family!

Ahoy beer lovers! We've got this down to a science. Our beers embark on a cool, sea-faring adventure in refrigerated containers, ensuring they maintain their peak freshness and flavour. As soon as they hit the UK shores and roll into our warehouse, we transfer them straight to our chilly sanctuary, fondly known as 'the beer cave.' From the tank at the brewery to purchase, we keep our beers at the optimal temperature, so they're always in tip-top shape for your tasting pleasure. It's a frosty journey that guarantees a sip of perfection every time!

Great question! We're all about making choices that are good for the planet and your wallet. Shipping by sea is way kinder to the environment than air freight, reducing our carbon footprint and keeping Mother Earth happy. Plus, it helps us avoid sky-high costs associated with air freight, which means we can pass those savings on to you. It's a win-win situation: we get to take care of the planet while delivering affordable, top-quality craft beers straight to your door

Absolutely! We're all about keeping it eco-friendly from start to finish. Every single thing you get from us - from the cans to the box and even the packing tape - is recyclable. We're on a mission to minimise waste and make sure Mother Nature stays as pristine as the day we met her. So go ahead, enjoy your craft beer and recycle the rest!

Oh no! That's a total bummer. Please shoot us an email at [email protected] with your order number, and we'll dive into the mystery for you. Just a heads-up: once our beloved beers are in the hands of the courier, they're out of our control and on rare occasions, it can get a little unpredictable, especially around Christmas and New Year. But fear not! We'll pull out all the stops and do everything in our power to get your brews to you!

Heck yes! We love hearing about the breweries that make your taste buds do a happy dance. Just swing by our contact page and spill the beans on your favourite brewery and beers. We're all ears and always on the lookout for new, exciting brews to add to our collection. Who knows, your suggestion might just become the next big hit on our shelves!

We're on a freshness crusade, my friend! We're tight with our breweries, and we've synced our shipping dates with their brewing schedules. Every single drop of craft goodness you get from us is packaged by the brewery no more than two weeks before it sets sail for the UK. So you can rest easy knowing you're getting the freshest, tastiest beer delivered straight to your door.

You bet we will! We're all about inclusivity here, and we want everyone to enjoy the party. We're currently in cahoots with our breweries to cook up some gluten-free and alcohol-free options that are just as killer as the rest of our lineup. So stay tuned, and get ready to clink glasses with us, no matter your preference! Sign up to our mailing list to be kept up-to-date with when these beers will be available!

We will not be open for public until the 4th of December.

After the 4th of December you bet your hops you can! We love visitors and would be stoked to have you come by and chat about our beers with our awesome staff. You can even snag some beers on site to take home and enjoy! We'll be open Monday-Friday from 12 PM - 6 PM, so come on down, ring the bell (like the civilised people we are), and let's talk beer!

You betcha! We've got a jam-packed calendar of events planned for 2024 that'll knock your socks off. From tasting shindigs to virtual meet-the-brewer sessions, we've got you covered. Get ready to chat with your fave breweries, learn the brewing ins-and-outs, and sip on their crafty creations—all from our awesome tasting room! Stay tuned for more deets, and get ready for a hop-tastic time!

Heck yes, it is! We've been hustling non-stop to bring you some of the finest American craft beers out there. Sure, importing this beer to the UK ain't cheap, but we're working our tails off to keep the prices as low as we can. So you're getting more bang for your buck and a taste of the States without breaking the bank. Trust us, your taste buds will thank you!